Privacy policy

Last updated November 2026.

Who we are

This website belongs to London Building Solutions Ltd, a company registered in England and Wales, company number 08080080. Our registered office is 49 Kelvedon Close, Kingston upon Thames, Surrey, KT2 5LF. For anything about your personal details, email us at office@londonbuildingsolutions.com or call 07961 803956.

What we collect

When you send an enquiry through our form we receive your name, phone number, your email address if you give it, the type of project and your message. If you call, email or message us on WhatsApp, we receive the details you share with us that way.

Why we use it

We use your details only to reply to your enquiry, talk through your project and, if you go ahead, to quote for and carry out the work. We never sell your details or use them for marketing lists.

Who else handles it

Our enquiry form is delivered by Web3Forms, which passes your message to our email inbox. Our email is provided by Microsoft through GoDaddy, and this website is hosted by GoDaddy, which keeps standard server logs such as IP addresses for security. The fonts on this site are loaded from Google Fonts, so your browser connects to Google when a page opens.

Cookies

This website does not use cookies for tracking or advertising.

How long we keep it

We keep enquiries for as long as we need them to deal with your project. If you become a client, we keep job and payment records for as long as the law requires.

Your rights

You can ask us for a copy of the details we hold about you, ask us to correct them, or ask us to delete them. Just email or call us. If you are unhappy with how we have handled your details, you can complain to the Information Commissioner’s Office at ico.org.uk.